Terms of Service

1. Acceptance of Terms

By accessing and using this website (marayastructures.co.nz) and any related services (including our client portal, quote request system and AI chatbot), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

These terms apply to all visitors, users, clients and others who access or use our website and services.

2. About Maraya Structures

Maraya Structures Ltd (we, us, our) is a New Zealand-based specialist in the installation, repair and maintenance of tunnel houses, plastic houses, shelters and related structures. We serve clients across the South Island of New Zealand.

Our website provides information about our services, an AI‑assisted quote request system, a client portal for viewing project progress, and a public gallery of our completed work.

3. Use of Our Website

When using our website, you agree that you will not:

• Use the website in any way that breaches any applicable local, national or international law
• Use the website in any way that is fraudulent or has any unlawful purpose
• Knowingly introduce viruses, trojans or other malicious material
• Attempt to gain unauthorised access to our website, the server on which it is stored, or any server, computer or database connected to our website
• Use the AI chatbot to submit abusive, offensive or inappropriate content
• Attempt to circumvent any rate limiting or security measures we have in place

4. Client Portal and Accounts

If you are provided with access to our client portal, you are responsible for maintaining the confidentiality of your login credentials. You must not share your account details with any other person. You agree to notify us immediately if you suspect any unauthorised use of your account.

We reserve the right to suspend or terminate your client portal access at any time if we believe you have breached these terms.

5. Quotes and Services

Any quote provided through our website is an estimate only and does not constitute a binding contract until accepted in writing by both parties. Final pricing may vary based on site inspection, material costs and specific requirements.

All installation and maintenance services are governed by a separate written agreement between you and Maraya Structures Ltd. These website terms do not replace or override any provisions in that agreement.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, photographs and the MARAYA trade mark — is owned by or licensed to Maraya Structures Ltd and is protected by New Zealand and international intellectual property laws.

You may view and print pages from our website for your personal use. You must not reproduce, distribute, modify or commercially exploit any content from our website without our prior written permission.

7. Project Photos in Our Gallery

Photos of completed projects displayed in our public gallery are shown with client consent. If you believe a photo of your property has been published without your permission, please contact us and we will promptly remove it.

8. Links to Third Party Websites

Our website may contain links to third party websites (such as our supplier partners). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them.

9. Limitation of Liability

While we take care to ensure the information on our website is accurate and up to date, we provide it for general information purposes only. It does not constitute professional advice.

To the fullest extent permitted by New Zealand law, Maraya Structures Ltd excludes all liability for any loss or damage arising from your use of, or reliance on, the information on this website — including any loss arising from the use of our AI chatbot or quote request system.

Nothing in these terms limits or excludes any rights you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other law that cannot be excluded.

10. Indemnity

You agree to indemnify and hold harmless Maraya Structures Ltd, its directors, employees and contractors from any claim, loss, damage or expense arising out of your breach of these Terms of Service or your use of our website in violation of any law.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information in accordance with the New Zealand Privacy Act 2020.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page and take effect from the date of publication. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the New Zealand courts.

14. Consumer Guarantees & Refunds

If you are a consumer as defined by the Consumer Guarantees Act 1993, statutory guarantees apply to the services we provide. A full explanation of your rights, the remedies available for minor and serious problems, and our refund process is set out in our Refund & Consumer Guarantees Policy .

Nothing in these Terms of Service limits or excludes any rights you may have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: